![]() Likewise, we make every effort by meticulous palletizing and/or thorough packaging to prevent partial loss or damage of merchandise. We inspect and ship all merchandise in factory manufactured condition unless stated or requested otherwise. Luna Furniture reserves the right to cancel any orders or delay the shipments for reasons including but not limited to manufacturer, carrier, stock, and/or cost-related issues on out-of-state orders without prior notice. Please attach photos of the damaged product to the email and keep the original packaging of the damaged merchandise as it is required for replacement. Therefore, please inspect the merchandise for damages or missing parts as soon as you receive your product(s). ![]() After 24 hours of delivery, no claims will be allowed.
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